W H A T.. W E.. D O ?

C O N S U L T A T I O N

Our consultation service is the ultimate platform for companies seeking to provide a concierge service of their own or revamping an existing offering. Completely tailored, our consultants work with you in understanding your needs to service your consumers and services are implemented according to these findings. Our production service creates from ground up a concierge platform that underpins your objectives and should you wish, we provide on-going management service leaving you with a totally wrapped solution.

P R O D U C T I O N

Producing a professional worldwide concierge service from scratch to better serve your consumers will take time and will need a wealthy investment, not forgetting the expertise and experience needed in this relatively concentrated and exciting industry. WLC (White Label Concierge) has cut this route off completely, saving time and finances. With thousands of pounds spent on state of the art telecommunication systems and facilities, WLC is able to provide companies and organisations with a worldwide professional concierge service within weeks. WLC offers three standard options and each is tailored to suit your company’s profile, implemented around your consumers requirements.

O N G O I N G .... M A N A G E M E N T

Our on-going management services leave companies with a totally wrapped solution. From calls to all correspondence with your consumers, to emails and online requests, WLC is available 24 hrs to meet the requirements of your company and consumers. WLC also implements feedback obtained from consumers within the concierge service created for a company, allowing services to appeal on an individual level. Weekly newsletters detailing new benefits and offers as well as general progress of your concierge are also mailed out to your consumers. All this is fully branded in your company’s profile and brand. We continually work with our clients to keep their concierge services up-to-date and as WLC expands new services and facilities will be available to take advantage of.